Shipping Policy
Thank you for shopping with Gabriel! We are committed to delivering your leather jacket order quickly and safely. Below is an outline of our shipping process, times, and options.
Shipping Carriers
We currently ship all orders from our manufacturer address using reliable shipping couriers, timely, and secure delivery.
Processing Times
- Order Processing: Orders are processed within 8-15 business days, excluding weekends and holidays.
- Shipping Confirmation: Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
International Shipping
We offer international shipping to most countries. Delivery times may vary depending on the destination and customs processes in the receiving country.
Note: Customers are responsible for any customs duties, taxes, or import fees required by their country.
Shipping Restrictions
- We currently do not ship to P.O. boxes or APO/FPO addresses.
- Certain remote or restricted locations may experience longer delivery times.
Tracking Your Order
After your order is shipped, you’ll receive a confirmation email with a tracking number and link to track your package through FedEx or DHL. Please allow 24 hours for tracking updates to appear.
Lost or Damaged Packages
- If your package is lost in transit, please contact our customer service team at info@thegabriel.uk so we can assist you in locating the package.
- If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged packaging and item for further assistance.
Questions or Concerns
If you have any questions about our shipping policy, feel free to reach out at: info@thegabriel.uk